Last updated: October 17, 2026

Keeping our customers’ information safe is a priority at Jimzee. If you believe you have found a security vulnerability on jimzee.com, we want to hear from you.

How to Report

Email help@jimzee.com with the subject line “Security Report” and include:

  • A description of the issue and where it occurs (URL or page)
  • Steps to reproduce it, and screenshots if possible
  • The potential impact, as you understand it
  • Your name and how we can contact you

What to Expect

  • We will acknowledge your report within 2 business days.
  • We will investigate and keep you informed of our progress.
  • We will let you know when the issue has been resolved.

Responsible Disclosure Guidelines

  • Please give us reasonable time to fix the issue before sharing it publicly.
  • Do not access, change or delete data that does not belong to you.
  • Do not disrupt our website or services (no denial-of-service, spam or social engineering of our staff or customers).
  • Only test against your own account.

We will not take legal action against anyone who reports a vulnerability in good faith and follows these guidelines.

Suspicious Emails or Fake Websites

Jimzee will never ask for your password or full card number by email, phone or chat. If you receive a suspicious message claiming to be from Jimzee, or find a website imitating our store, please forward it to help@jimzee.com.

Contact Details

Have a question about this page, an order or a product? Our team is here to help.

  • Store Name: Jimzee
  • Website: https://jimzee.com/
  • Address: 6524 County Road 145, Kenedy, TX 78119, USA
  • Phone: +1 (740) 954-3033
  • Email: help@jimzee.com
  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Pacific Time). Closed on weekends and US public holidays; messages received outside these hours are answered on the next business day.
  • Live Chat Support: Available 24/7 – click the chat icon on any page of our website for instant help with orders, products, shipping and returns, any time of day or night.