Last updated: October 17, 2026

Jimzee (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit or shop at jimzee.com, how we use it, and the choices you have.

1. Information We Collect

  • Information you give us: name, email address, phone number, shipping and billing address, and messages you send us (e.g. through live chat, email or contact forms).
  • Order information: products purchased, order value, and order history.
  • Payment information: payments are processed by secure third-party providers (card processors, PayPal, Google Pay and Afterpay). We do not store your full card number.
  • Automatically collected information: IP address, browser and device type, pages visited, referring website and similar data collected through cookies and analytics tools (see our Cookie Policy).

2. How We Use Your Information

  • To process, ship and deliver your orders and send order and tracking updates
  • To handle returns, exchanges, refunds and warranty claims
  • To answer your questions and provide customer support
  • To prevent fraud and keep our website secure
  • To improve our website, products and service
  • To send marketing emails, only if you have opted in – you can unsubscribe at any time
  • To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share it only with trusted service providers who help us run our store, such as payment processors, shipping carriers, website hosting, email and analytics providers, and only as needed to provide their services. We may also disclose information when required by law or to protect our rights and customers.

4. Cookies

We use cookies to keep your cart working, remember your preferences and understand how our website is used. Learn more in our Cookie Policy.

5. Data Security

Our website uses SSL encryption, and we take reasonable technical and organizational measures to protect your information. No online system is 100% secure, but we work continually to protect your data. If you discover a security concern, please see Report a Security Issue.

6. Data Retention

We keep personal information only as long as needed to fulfil the purposes described here, including legal, tax and accounting requirements.

7. Your Rights and Choices

Depending on your state of residence (for example California, Texas, Virginia, Colorado and others), you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising. To make a request, email help@jimzee.com. We will not discriminate against you for exercising your rights. You can unsubscribe from marketing emails using the link in any email.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised.

Contact Details

Have a question about this page, an order or a product? Our team is here to help.

  • Store Name: Jimzee
  • Website: https://jimzee.com/
  • Address: 6524 County Road 145, Kenedy, TX 78119, USA
  • Phone: +1 (740) 954-3033
  • Email: help@jimzee.com
  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Pacific Time). Closed on weekends and US public holidays; messages received outside these hours are answered on the next business day.
  • Live Chat Support: Available 24/7 – click the chat icon on any page of our website for instant help with orders, products, shipping and returns, any time of day or night.