Last updated: October 17, 2026

This Billing Policy explains how payments are processed when you shop at Jimzee (jimzee.com).

1. Accepted Payment Methods

  • Credit and debit cards: Visa, Mastercard, American Express and Discover
  • PayPal
  • Google Pay
  • Afterpay – pay in 4 interest-free installments (see How to Use Afterpay at Checkout)

2. Currency and Pricing

All prices on our website are listed in US Dollars (USD). Shipping is free on every order, so the price you see plus any applicable sales tax is what you pay. Prices may change without notice, but the price shown at the time you place your order is the price you are charged.

3. Sales Tax

Sales tax is calculated at checkout based on your shipping address and applicable state and local laws, and is shown before you complete your order.

4. When You Are Charged

Your payment method is authorized and charged when you place your order. For Afterpay orders, the first installment is collected at checkout and the remaining installments are collected by Afterpay every two weeks.

5. Billing Address and Verification

Your billing address must match the address on file with your card issuer or payment provider. For your protection, some orders may be reviewed for fraud prevention before shipping. If we need to verify information, we will contact you by email or phone; orders that cannot be verified may be cancelled and fully refunded.

6. Declined Payments

If your payment is declined, your order will not be processed. Please check your card details or contact your bank, or choose another payment method.

7. Payment Security

All payments are processed through secure, PCI-DSS compliant payment providers using SSL encryption. Jimzee never stores your full card number on our servers.

8. Cancellations and Refunds

Orders can be cancelled free of charge any time before they ship, with a full refund to your original payment method. Returns are accepted within 30 days of delivery, with no restocking fee, and refunds are issued within 7 days of receiving your return. Return shipping is paid by the customer except for damaged, defective or incorrect items. See our Refund & Return Policy.

9. Billing Errors and Disputes

If you believe you have been charged incorrectly or see a charge you do not recognize, please contact us at help@jimzee.com or +1 (740) 954-3033 before filing a dispute with your bank. Most billing questions are resolved within 1–2 business days. Charges from Jimzee may appear on your statement as “JIMZEE” or “JIMZEE.COM”.

Please also read our Billing Terms & Conditions.

Contact Details

Have a question about this page, an order or a product? Our team is here to help.

  • Store Name: Jimzee
  • Website: https://jimzee.com/
  • Address: 6524 County Road 145, Kenedy, TX 78119, USA
  • Phone: +1 (740) 954-3033
  • Email: help@jimzee.com
  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Pacific Time). Closed on weekends and US public holidays; messages received outside these hours are answered on the next business day.
  • Live Chat Support: Available 24/7 – click the chat icon on any page of our website for instant help with orders, products, shipping and returns, any time of day or night.